Logging to the “Tarjetas” (cards) section, select the card you prefer, fill in the online Form and upload the documents that may be necessary depending on your application.

Your Creska Virtual Account must be active and you must have sufficient balance to pay the card’s annual fee.

• • Be older than 18 years of age.
  • Have Creska Virtual Account active.
  • Current and valid national identity document.
  • Current and valid passport *
  • Address proof no older than 3 months (Utilities Invoice, Bank Statement of Account, RIF, RUC, NIT or EIN number, among others, as Tax Registration)
  Have available in your Virtual Account the amount of the annual fee. Consult “Comisiones” (Fees) here.

* In case the passport has expired less than 2 years ago, you must attach current and valid Driver’s License.

• • Be older than 18 years of age.
  • Have Creska Virtual Account active.
  • Current and valid national identity document.
  • Current and valid passport *
  • Address proof no older than 3 months (Utilities Invoice, Bank Statement of Account, RIF, RUC, NIT or EIN number, among others, as Tax Registration)
  • Have available in your Virtual Account the amount of the annual fee. Consult “Comisiones” (Fees) here.

The card renewal is automatic a few months prior to its expiration date, before charging your Virtual Account with the renewal fee.

It is charged each year on the card’s date of issue.

Every Creska customer may apply for one Prepaid Card from each Category offered.

Nevertheless, additional Blue of Black Prepaid Creskards may be requested for relatives and these may be associated to the same account of the account holder.

Yes, your card will be sent to the address you indicate at the time you apply for it. Sending charges apply.

For security measures, all cards, no matter their category, are delivered inactive.

Once received, contact our Customer Attention Center to request activation.

Based on the established compliance policies, the recharge amounts vary according to the category of your card. They range from a minimum of USD 1 to a maximum of USD 10.000

Monday through Friday, from 08:30 a.m. to 05:00 p.m., cards recharge approvals take approximately 30 minutes. After 05:01 p.m. and up to 09:00 p.m., as well as on weekends and holidays, recharges are made every two (2) hours.

If you access your Creska Virtual Account from the web page, you must select the ”Cuentas” (Accounts) from the Options Menu and then click on the Card Number you wish to consult.

If you logging from the Creska APP, the start screen will show the balance of your Card. If you wish to see the transactions, you must click on the Card number you wish to consult.